If yours is like the majority of today’s businesses, you absolutely need to invest in network and infrastructure maintenance. Some companies hire a network administrator, but not all companies have the budget to do so. For companies in this position, there is the option to leverage managed IT services.
Many small businesses make the mistake of delegating technology maintenance to their staff. Unfortunately, the average employee won’t have the experience that a trained IT technician has, experience needed to properly maintain the company’s technology. If you don’t have an internal IT department, or if the one you have is overworked, your employees will likely feel as though they have to solve their own tech issues. What’s worse, this often only exacerbates the problem.
If you do have an internal team, you most likely didn’t hire them to exclusively maintain the IT that your company utilizes. They are also supposed to be innovating and improving your solutions, something they can’t do if all their time is eaten up solving user issues.
Your business has more important things to accomplish than resolving a technology issue yet again, and your resources shouldn’t be spent doing so. Let the professionals at MultiProcess Computer LLC handle your IT through a managed services arrangement, and you will see the following four advantages as a result.
Improved User Productivity
Providing your employees with a resource to resolve their IT issues as they happen allows them to optimize their productivity, something the budgetary squabbling that comes with break-fix IT doesn’t permit. Managed IT also allows employees to focus more on their work, as issues they may have encountered are resolved proactively, preventing downtime and endorsing productivity.
Maintained technology means less broken technology, which in turn means less spent on repairing technology. This is especially valuable since repairing or replacing broken technology can often be as expensive as it is when servers and workstations are involved.
Improved Productivity of IT Staff
If your IT staff is like many others, there is simply too much on their plate for them to handle in a timely fashion. Between innovating and implementing improvements to your IT, or fixing your current solutions so your staff can actually get work done, there isn’t enough time to accomplish everything (as we discussed above), which means that something has to give. However, working with a managed service provider can relieve them of some of this pressure, allowing everything that needs to be done to get done.
The break-fix IT approach doesn’t do much to help businesses because it causes too many costs. All it takes is a few hardware failures to create a real financial problem for a business. A managed service approach helps by covering most issues for a manageable monthly fee. As a result, you get more of a better service for less of a cost, improving the return on your investment.
MultiProcess Computer LLC can provide your company with the managed services to improve your business operations. Call us at (603) 893-9090 today for more information.