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MultiProcess Computer LLC has been serving the Windham area since 1987, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

E.J. Prescott Solves Inaccurate and Late Payments to Vendors with DataView

March 27, 2019 -- MultiProcess Computer LLC, developers of the DataView Electronic Document Management System today announced that Everett J. Prescott, Inc. (EJP), a leading waterworks distributor offering water-main tapping and installation and underground boring is using DataView to solve inaccurate and late payments to its vendors.

DataView is a document management platform makes it easy for customers to quickly store, search and access any type of electronic document.

Prior to installing the DataView system, the company had been using a paper-based Accounts Payable system. The manual filing system led to frequent discrepancies in PO and vendor invoicing, and these discrepancies meant wasted time reconciling differences, increased the work load for the finance team and late payments to vendors.

Dan Willette, Chief Information Officer for EJ Prescott for the past 27 years said, “We needed to tighten up that aspect of the business.  It was costing us too much time and too much money. We evaluated a document management solution from IBM and visited some field installations of it, including a large implementation at Lawrence Hospital in Lawrence, Massachusetts.  While the solution looked promising, it turned out to be wicked expensive.  We knew where we wanted to go and also that there would be a more cost-effective way of getting there.”

After installing the DataView Document Management System from CAI Software, EJ Prescott’s situation improved dramatically.  “We’re able to do so much more -- so much more easily -- with DataView.  The product is reasonably priced and absolutely packed with the kind of features we wanted in an electronic invoicing archival and retrieval solution.”

DataView specialists worked closely with the team at EJ Prescott to ensure that the system was seamlessly interfaced to the company’s ERP software. Today, EJ Prescott’s DataView implementation seamlessly utilizes over 400,000 separate folders, containing more than 1.4 million individual documents.

About Everett J. Prescott, Inc. (EJP)

Everett J. Prescott, Inc. (EJP) was founded in 1955 in Gardiner, Maine as the first waterworks distributor north of Massachusetts offering water-main tapping and installation, and underground boring.  EJP’s first two branches, in Concord, New Hampshire, and Montpelier, Vermont opened in the 1970’s. Today, EJP offers the finest water, sewer, drain and gas products, backed by an exceptional level of professional service.  The company employs more than 300 people across all of its businesses and distribution branches in all six New England states as well as New York, Indiana and Ohio.

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MultiProcess Computer Announces Availability of DataView Enhanced Search Platform

April 11, 2018 - MultiProcess Computer LLC, developers of the DataView Electronic Document Management System today announced general availability of the new DataView Content Search Platform, a powerful new search tool that makes it faster than ever to locate your archived documents and easier than ever to improve customer responsiveness across all your departments.

DataView’s Search Platform is a content-indexing system that allows DataView clients to search for data across all of the documents and indexes stored in the DataView system. With the new Search Platform, you can quickly search and locate document content that is not available with DataView’s standard indexing capabilities.

The DataView Search Platform includes three convenient new Search Options. The Folder Advanced Search lets you quickly search folders using any query string.  You can supply a string to search any indexes within a drawer or multiple drawers. The Document Content Search searches the content of the documents using your specific query string.  You can supply a string to search any content within a drawer or multiple drawers, as well as filtering by document type, document date, create date and modify date. Finally, the new Document Content Search within Folders searches a subset of folders for the content of the documents using your query string.  This search works in the same way that the Document Content Search works but only searches the documents in the list of folders that you select before searching.  You can supply a string to search any content within a folder list, as well as filtering by document type, document date, create date and modify date.

James Bubnikowicz, president at MultiProcess Computer said, "We continually speak with our customers to better understand how they use the DataView system within their specific industry and then we work closely with them to implement the enhancement they request.  In terms of search, making it easier to pull up specific documents for specific issues was something we heard across most of our verticals, but particularly from customers with high transaction volumes and real-time interaction with their customers.”

For existing DataView customers, there is no additional cost for the Search Platform, only a one-time setup fee.

For more information, call (603) 893-9090.

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Subaru of Wakefield Chooses MultiProcess' DataView Document Management System to Drive Customer Service

October 30, 2017, Windham, NH — Subaru of Wakefield, Greater Boston's largest Subaru dealer, offers the greatest selection of new and used Subaru cars, as well as auto parts, service and repair, and financing in Wakefield, Belmont, Danvers and North Reading, Massachusetts. Subaru of Wakefield offers one of the largest Subaru inventories in New England and the best selection of Subaru models, including the WRX, Forester, Outback, Legacy, Impreza, BRZ and Crosstrek.

The company’s headquarters in Wakefield, Massachusetts boasts 20 servicing bays for shorter wait time for customers along with free wireless Internet, a customer lounge/kids play area, free Starbucks coffee plus hot chocolate and popcorn for the kids, and complementary free car wash. Subaru of Wakefield’s operates a fully staffed Service Department open six days a week with extended service hours. Its team of expertly trained and certified Subaru technicians specializes in fixing and maintaining Subaru vehicles. Issues are diagnosed quicker and more conveniently than ever using the latest diagnostic equipment and genuine Subaru parts to get the job done correctly every time. Service technicians are continually enrolled in new and refresher training programs to maintain their level of expertise.

The company was recently awarded the 2017 Customer Satisfaction Award by DealerRater which is chosen by customers and given to the top 10 percent of U.S. new-car dealers. Dealerships who earn the award must maintain a PowerScore™ of 4 out of 5 stars for the year. This special score is calculated using an algorithm which factors the average consumer rating and the number of reviews the dealership received. In addition, many of the team members at Subaru of Wakefield have been with the dealership for years, making personal relationships with their customers and their families.

Sal Barbagallo, Managing Partner and General Manager for Subaru of Wakefield said, "We are committed to offering the absolute best customer experience whether it’s helping them buy their next vehicle or servicing their current one. As proud as we are of our new facility and our team of experienced professionals, we recognized that providing the best customer experience ultimately means getting them in and out and on their way as quickly and efficiently as possible. Like a lot of dealerships, we’ve invested in business management software applications that work wonderfully, but tend to generate a lot of paper. For years we were making do with a somewhat antiquated, paper-based, manual system of filing customer records. Our document archive was literally a room stacked high with boxes. We wanted a more efficient way to access paperwork and process customer transactions."

"Last fall we began speaking with the folks at MultiProcess Computer about their DataView document management solution,” Barbagallo continued. "When we looked at DataView, we immediately recognized just how much time and money the system could save day in and day out, and just how much more effectively we could service customers. We went live with the new system in December of last year and we really couldn’t be happier with the results.”

The DataView Document Management System instantly stores and links documents to related transactions in a secure digital repository that users can access at any time, from anywhere, on an enterprise-wide basis with security authorization. Powerful indexing capabilities automatically barcode and place system-generated documents into the correct ‘drawer’ and folder based on the transaction type. In addition, automated processes for importing, scanning and indexing outside documentation make DataView the fastest option for storing and locating documents.

"Our service representatives can now quickly lookup customer statements, acknowledgements, warranty information and other documents related to a particular repair in one place without leaving their desks which really improves everybody’s productivity,” Barbagallo added. “Now, all documents are generated and sent straight to DataView and no longer physically printed. This has saved us significantly on paper, ink, storage space and, most importantly from a customer service perspective time spent looking for physical documents.” “We really appreciate the system’s signature Capture feature,” Barbagallo said. “Repair Orders, Warranty Invoices and other documents that require customer signatures are sent to our sales rep’s iPads. After the customer signs a document, it is immediately uploaded to DataView. It’s all so simple and worry-free.”

Jim Bubnikowicz, President at MultiProcess Computer said, "We are pleased that Subaru of Wakefield continues to be confident in our ability to handle their document management requirements. “DataView is successfully managing the electronic document requirements for some large-scale, well-known organizations, helping to improve productivity, reduce costs, elevate customer service and ensure that their company’s data is secure. We are happy to welcome Subaru of Wakefield to this growing family of satisfied DataView users."

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About MultiProcess Computer LLC

MultiProcess Computer LLC ( is a software development company that was founded in 1987. The company provides solutions for document storage and management, data and database conversion, electronic data delivery, bar-coding, forms processing and data entry on electronic forms. MultiProcess Computer’s primary product, DataView, is a unique enterprise archiving and retrieval system. We have over 1,500 customers worldwide in the Medical, Manufacturing, and Utilities industries, as well as Government Agencies across the nation.

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MultiProcess Computer LLC launches new website!

MultiProcess Computer LLC is proud to announce the launch of our new website at The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

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CAI Software LLC Announces Strategic Acquisition of MultiProcess Computer LLC

Smithfield, Rhode Island (June 7, 2017) – Computer Associates (“CAI” or the “Company”), a leading provider of enterprise resource planning (ERP) software and related services to customers in the lumber and building materials (LBM), food, precious metals, and other industries globally, today announced that it has acquired 100% of MultiProcess Computer LLC, an international provider of enterprise document archiving and retrieval solutions.

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